We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met.
Rules
All exchanges and returns would need to be raised within 10 days of the invoice date for Singaporeorders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within Singaporeor through our online portal at www.company.com. All requests for returns however, would need to be strictly made online at www.company.com for both local and overseas deliveries.
Interpretation and Definitions
All exchanges and returns would need to be raised within 10 days of the invoice date for Singaporeorders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within Singaporeor through our online portal at www.company.com. All requests for returns however, would need to be strictly made online at www.company.com for both local and overseas deliveries.
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About this item
PRECISION IN EVERY NOTE WITH 1 DD + 5 BAs DRIVER: The KZ ZS12 Pro X features a 10mm dynamic driver and 5 balanced armatures, including the 2x 31736 dual array and 30019 customized units. This setup delivers exceptional sound quality for professionals and audiophiles. The dynamic driver covers low and mid frequencies for robust bass and smooth mids, while the balanced armatures provide clear and detailed highs. The dual array armatures enhance sensitivity and mid-high frequency response.
CHOOSE YOUR PERFECT SOUND STANDARD OR TUNING VERSIONL: The KZ ZS12 Pro X is available in two versions. The Standard Version comes without a cable and lacks tuning switches, offering a default tuning that provides a high-quality listening experience suitable for general users. In contrast, the Tuning Version also comes without a cable but includes tuning switches that allow for custom sound adjustments, making it ideal for professional users who need precise control over their audio settings.
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